Privacy policy and cookies statement
Sunhill Cycling
With this privacy policy statement, we are informing you, among others, about what kind of personal data we collect, for which purposes your data is being processed and what rights you have.
BOOKING
If you wish to book a trip with us for another person, you have to be authorized by this person to do so.
What kind of data do we collect from you?
When you book a trip, the data you provide to us is recorded by us. We collect the data including:
For which purposes do we use your data?
Basis
We collect data to implement the agreement that we have with you. In addition, the data will be processed based on the legitimate interest of the company and third parties, insofar as your interests should not prevail. Furthermore, the data will be collected to satisfy legal obligations, including in particular the obligation to keep accounts. You need to give us your explicit permission to process your dietary and medical data.
How long do we store your data?
With whom do we share your data?
TRIP EVALUATION
What kind of data do we collect from you?
We collect data such as your name, the trip taken, your reviews of the trip, your other feedback or information that you have provided in the travel evaluation.
For which purposes do we use your data?
Basis
We collect your data to implement the agreement we have with you. In addition, data will be processed based on the legitimate interest of the company and travel service providers in a thorough evaluation of its products or services, insofar as your interests should not prevail.
How long do we store your data?
Evaluation data will be stored for up to 2 years after the trip.
NEWSLETTER
What kind of data do we collect from you?
We collect data such as your name and e-mail.
For which purposes do we use your data?
When you sign up to our newsletter or you are our customer, your data will be used to send you a digital newsletter. We ask your name to personalize the salutation of the newsletter.
Basis
In case you are not our customer, we will process your data to the extent that you have given us permission to use or send out the newsletter. If you are already a customer, we will send you a newsletter based on the legitimate commercial interest of the company in sending the most current travel offer to its customers.
How long do we store your data?
Your data will be stored for these purposes, until you unsubscribe from the newsletter. You can unsubscribe under every newsletter.
With whom do we share your data?
We use an external e-mail program to send the newsletter.
COOKIES & PROFILING
What kind of data do we collect from you?
With your permission we collect data concerning your surfing behaviour and your preferences. To perform this, we use tracking cookies and scripts. Hereby, we collect your IP-address.
For which purposes do we use your data?
This data is used to build profiles, so that we can show you targeted advertisements and offers become more relevant to you.
Basis
The data will be only processed based on your permission.
How long do we store your data?
Your profile will be stored for up to 6 months after the last website visit.
With whom do we share your data?
Your profile is stored by an external analytics service.
COMPLAINTS ABOUT THE TRIP
What kind of data do we collect from you?
We collect data such as your name, the trip taken, the complaint and other information you have included in your complaint.
For which purposes do we use your data?
Basis
We collect your data to imply the agreement that we have with you. In addition, data is processed based on the legitimate interest of the company and travel service providers in thorough complaint evaluation and handling of the complaint, insofar as your interests should not prevail.
How long do we store your data?
The data concerning the complaint will be stored for up to 2 years after handling the complaint.
With whom do we share your data?
If applicable, we will submit to, and discuss relevant personal data and the complaint details with the travel service provider, our lawyer and / or insurer and dispute settlers.
SECURITY
How do we protect your data?
We take all proper organizational and technical precautions to protect your personal data and demand from third parties who process your personal data for us to do the same. This means among other things that:
YOUR RIGHTS
Your rights:
You can send a request to the e-mail address or postal address below. To help us process your request, you have to identify yourself.
AMENDMENTS
We need to adjust this privacy policy statement from time to time, among other things, because of the changes on the website, modified processing purposes, modified way of work or because of changing regulations. We will change the contents of the statements unilaterally and without prior announcement.
QUESTIONS, COMMENTS & COMPLAINTS
If you have any questions, comments or complaints about the way we handle your personal data, then we would like to hear from you via the e-mail address below. We will reach out to you as soon as possible, but at the latest within 4 weeks.
RESPONSIBLE FOR THE PROCESSING
The company below is responsible for the processing within the meaning of the General Data Protection Regulation.
COMPANY NAME: Coda Fietsreizen BV
ADDRESS: Statenlaan 569, 5223LH, Den Bosch
E-MAIL: info@sunhillcycling.com
COOKIES POLICY
Cookies are files that a website puts on your computer, tablet or smartphone and sends data back to the website that places it. In your Internet browser you can always delete cookies and also specify whether you want to accept or block cookies.
More information about cookies you can find on the website below: